Twelve Horses is a leader of email and web-based marketing and business automation solutions.
We provide sales, marketing, customer service and business automation via high-impact, XML-based electronic communications via SMS, email, fax and voice.
We are seeking a Professional Services Manager. This highly motivated individual will be responsible for managing the set-up and implementation of accounts and facilitating the ongoing relationship between Twelve Horses Ltd. and its partners and customers.
This individual will be part of the Global Services department. Travel may be required as part of this position.
To be successful in this position you will have:
§ Excellent organisational skills
§ Excellent verbal and written communication skills
§ 2/3 years’ minimum Account Management and Customer Service experience in a software environment
§ A high level of competence in Microsoft Office
§ A strong knowledge or related experience with the Internet, email or e-marketing technology
§ A good knowledge of HTML and html editing suites such as Dreamweaver
§ 1/2 years training experience
§ A recognised 3rd level qualification
§ The ability to plan and manage a number of complex simultaneous projects from initiation through to completion
§ Good technical skills
§ Previous experience in a development environment
§ An excellent telephone manner
§ The ability and commitment to work to deadlines
§ A good understanding of messaging technology (email, fax and sms) and eMarketing
You may also have:
§ Some knowledge of graphics and web packages such as Photoshop, Fireworks, Dreamweaver, Adobe Distiller, PDFing
The Digital Hub
157 Thomas Street
Dublin 8, Ireland
Tel +353 1 2402500