This book by Fergal O’Byrne, online marketing consultant, simply and clearly explains the core concepts behind and the possible ramifications of 10 technologies, which will undoubtedly have lasting effects on organizations in the coming years. Topics include Web Services, Security, Wireless, and Customer Relationship Management (CRM). Complete with a glossary, this book is kept simple and informative with descriptions in plain English, and plenty of diagrams. The book is co-authored by Dermot McCormack. The book is published by Aspatore Books (www.aspatore.com) and is available online from www.Amazon.com or direct from www.fergalobyrne.com.